Modern business enterprises can only be expected to succeed if they are able to reduce their liability by means of deterrence and protection. Preventing loss is still a major aspect of doing business; however, the protection of life and property has become even more crucial.
Security guards these days must be trained in a way that they can fully understand and undertake their roles in the modern enterprise. Modern security personnel must not only prevent loss but also protect the most valuable interests of the businesses they guard; this responsibility starts with protecting the lives of staff members, associates, clients, and customers.
For this reason, we offer security guards with comprehensive CPR and first aid skills training; they are trained to handle medical emergencies by not only rendering lifesaving treatment but also managing the scene and keeping victims safe until paramedics arrive.
The modern training of security guards may include the use of firearms and handling advanced threats such as armed robberies and physical assault. Once again, the main focus is to protect life.
PRESENCE AND DETERRENCE
A 2016 research paper published by the European Journal on Criminal Policy and Research underscored the value of having uniformed security officers present in commercial and public establishments.
Personnel hired by Eternal Security Services and trained as uniformed guards must display a certain look in terms of grooming and poise when they are on the job. Customers who enter establishments protected by uniformed guards on foot patrol tend to feel safe and comfortable while shopping or conducting transactions. A smart uniform and alert stance denotes attention to detail, which the public perceives as someone who will be effective when handling a security incident.
Potential perpetrators tend to pay even more attention to the presence of security personnel, particularly armed guards. A would-be robber conducting surveillance for nefarious purposes may be dissuaded by a security guard who looks prepared to handle various situations. This is known as deterrence.
An advanced form of deterrence may have unfolded in the Family Dollar incident mentioned earlier. The news report mentioned that the security guard drew his firearm on two armed robbers. In this case, the way the guard presented the weapon may have prompted the robbers to flee. If the weapon was held in a certain stance while taking aim and cover, the robbers may have deducted that their chances of surviving a firefight may have been slim. Armed guards are trained to take tactical stances so that they can gain an edge in a shooting situation.
MANAGING SCENES
Security personnel expect to encounter crime and emergency scenes in the course of their duties. Properly management of these scenes is a very important part of their training. Scenes must be protected so that they can be documented and recorded. Guards are trained to preserve evidence once the scene has been secured and safety has been established.
The goal is to control access to the scene until law enforcement, paramedics, managers, investigators, or insurance adjusters arrive.
THE BOTTOM LINE OF SECURITY FOR BUSINESS OWNERS
Operating without a security plan or without properly trained personnel is not something that business owners should attempt in 2019. It is time to think beyond loss prevention and insurance requirements; the current threat climate calls for the deterrence, protection and peace of mind that only trained security guards can bring to modern business enterprises.